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How can I order a Bridal Trousseau?
What are Measurements and why are they are needed?
When will I receive my order?
What materials do you employ in your clothes?
What fabric care is recommended for apparel?
What fabric care is recommended for bedding?
Do you take returns?
What sizing charts do you use on Ready-to-Wear apparel?
Why is delivery on some products sooner than on others?
How can I order an Advertised Special?
What is the difference between casualwear and partywear?
What if I give you measurements that are wrong?
Do you leave any extra room in the dresses?
Can you send out multiple custom orders as they are completed?


How can I order a Bridal Trousseau?
We create designer Bridal Trousseaus just for you. Email us with your needs and we will do the rest. We offer two unique made-for-you bridal dream packages: Regular: $650 - An elegant and versatile choice at the perfect price. Premium $950 - Upscale designer creations for slightly more. All the bridal trousseaus feature an elaborate skirt affair with matching top and stole or shawl, all intricately handworked for the Bride's Big Day. Additionally, you can add a handmade Tunic ensemble, a handprint Kaftan (very popular with brides for casual indoor loungewear after all those toast-the-new-couple-parties), a handmade ethnic bedsheet, or a combination of all three to complete the ideal trousseau. As bridal trousseaus are unique creations hot off the design table so to speak none of them is identical, and we are not able to showcase any on our site. Our customers typically let us know two things: an overall general color they would like (eg. red, pink, blue, or green), and preferred sleeve length (sleeveless, short or long sleeves) and our designers will make a wedding dress just for them. Please note that we DO NOT copy other people's work, and will not entertain such requests. We do however ask you to email us if possible with a headshot or full length clothed photo so that our designers may get a better idea of what will make your special occasion ever so extra special.

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What are Measurements and why are they are needed?
When we ask for your Measurements, we need you to take a sewing tape measure and note down your body measurements in different areas in order for us to create CUSTOM clothing made-to-order for you. We generally ask for the following measurements for women / girls: - Bust (around where you were a bra), - Waist ( around your natural waistline), - Hip (around your hip and buttocks while sitting on a chair, or loosely while standing), - Cross Shoulder (from shoulder to shoulder where the seam of your sleeve is), - Tunic Length (from your shoulder to your desired dress length), - Pant / Shalwar / Skirt Length (from your waist to ankle or below if you like), - Underarm (around the armhole loosely measured for comfort), - Neck Depth (from collarbone to whatever depth you like .. this is requested for a sari's blouse only), - Your Head to Toe Height (while standing) FOR MEN, we generally require: - Chest, - Neck Collar Size, - Cross Shoulder, - Sleeve Cuff, - Thigh - Pant Length Outer Seam, - Pant Length Inside Seam (from crotch to below ankle), - Knee (around the knee). These custom measurements ensure a better fit to yor specific body size.

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When will I receive my order?
Shipping is charged based on the weight of the total order. Please refer to product description for estimated delivery times. Some postal carriers may not deliver on weekends or holidays. Please note that there is a flat fee for delivery on: Package Specials - $20.00. Bridal Packages - $50.00. Unless indicated, most products listed on our retail website are shipped BASED ON WEIGHT. SHIPPING CHARGES WILL BE ADDED AT CHECKOUT.

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What materials do you employ in your clothes?
Our apparel is made from pure silks, cottons, georgettes, chiffons, wools, or other blends as specified. We use only high-end fabrics and embellishments. Please refer to the product description and image(s) for more details.

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What fabric care is recommended for apparel?
We recommend a delicate hand wash using some very mild detergent, or dry cleaning at any reputable dry cleaners establishment near you.

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What fabric care is recommended for bedding?
Hand wash with a mild detergent or machine wash on a gentle delicate cycle and line dry. Dry cleaning is also an option.

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Do you take returns?
Due to the handcrafted and delicate nature of our items, we cannot accept returns, refunds or exchanges. All sales are final.

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What sizing charts do you use on Ready-to-Wear apparel?
We use standard US measurements: S, M, L, XL and XXL, unless specified differently on the product description. Small: Bust 30-32; Medium: Bust 34-36; Large: Bust 40-44; Xtra Large: > Bust 44. Some items may have additional sizing details listed as per the needs of the apparel.

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Why is delivery on some products sooner than on others?
Products in stock get to you quicker. Made-to-order items will take longer. Please bear in mind that ALL our products are uniquely and individually handmade. We try our best to minimize the wait time for our customers, but as the saying goes, "the best things in life are often worth waiting for". Please refer to product descriptions for estimated delivery times.

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How can I order an Advertised Special?
We regularly advertise specials in the media. Email us at customercare@glammaam.com with the country you are located in to get the latest specials for your region.

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What is the difference between casualwear and partywear?
Casual wear items are basically meant for daily wear doing whatever you like to do at home, at the park, at kitty parties, at the gym, at school, etc. Our casual wear selections are usually made of raw and natural cottons, georgettes, khadder and other fabrics that allow you to perform your day-to-day activities in comfort and style. Party wear is more formal, often embellished and/or embroidered, and made of silks, cotton-silks, organdis, organza, purer higher-end georgettes, velvets, khaddi, and other fabrics with sheen, softness, sophistication and durability especially suitable for those occasions that merit your absolutely best look. Bridal wear is the look typically reserved for brides on their big day. It is usually very intricately worked all over by hand and takes months to create. However, bridal wear is heavily in demand for those "extra special" festivities and other pre- and post-wedding events. Hence, you may order and proudly wear a Glam Ma'am bridal-style dress for any occasion you deem fit, even if you are married! After all, what better way of showing off all your beauty and fabulous taste? Delight yourself and the loves in your life with a gorgeous bridal-style outfit from Glam Ma'am any day of the year!

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What if I give you measurements that are wrong?
Customers provide us their garment measurements, and the clothing articles are made accordingly. Should you later find that the measurements supplied were inaccurate, we regret to infrom you that we will be unable to offer any assistance. This is precisely why we emphasize the importance of having an experienced person (e.g. a friend, the local seamstress or tailor or even a dry cleaning sewing and repair person) help you measure yourself accurately. You will need a flexible measuring tape used for sewing in order to properly measure yourself.

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Do you leave any extra room in the dresses?
We leave a standard 2'' "breathing room" in all ladies apparel. That way you have room to grow, should you need it. If you require fitted dresses, please note "Body Fitted Dresses Requested" in the comments section at checkout! However, standard fitting (Comfort Fit) is recommended.

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Can you send out multiple custom orders as they are completed?
Yes, we can, but shipping is usually expensive. It is generally less expensive for the customer to receive multiple custom-made orders grouped together. Custom orders generally take 3-6 weeks to make. If you wish to order more than one custom-made item and have them shipped as they are completed, please email us at glammaam@hotmail.com to receive a shipping quote.

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Last Updated: 12 Oct 2007 15:41:25 PDT home  |  about  |  terms  |  contact
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